The terms governing your use of Task Forge's platform and services.
Please read these Terms of Service ("Terms") carefully before engaging Task Forge LLC for any staffing, AI automation, or operations management services. By signing a service agreement or using our platform, you agree to be bound by these Terms.
Task Forge LLC ("Task Forge," "we," "us," or "our") is a US-based Operations-as-a-Service company that provides offshore talent placement, AI automation deployment, and managed operations services to small and medium-sized businesses ("Clients").
These Terms apply to all clients, visitors, and users who access our website at taskforgellc.com or engage our services through a signed agreement.
Task Forge sources, vets, and places experienced global professionals — including Virtual Assistants, Executive Assistants, Project Managers, RevOps Managers, CRM Managers, and Graphic Designers — with client businesses on a monthly retainer basis.
Task Forge designs, deploys, and manages AI agent workflows and automation systems tailored to client business processes, including inbox management, CRM automation, lead qualification, reporting, and client onboarding sequences.
For clients on bundled packages, Task Forge provides end-to-end operations management including strategy, SOP development, team management, and ongoing optimization.
Services are provided under tiered packages (Starter, Growth, Scale) as described on our website and in your signed service agreement. Add-on services are available at the rates listed in your agreement.
To receive the full benefit of Task Forge's services, clients agree to:
Services are billed on a monthly basis as specified in your service agreement. Invoices are issued at the start of each billing cycle and are due within 7 days of the invoice date.
Accounts more than 14 days past due may result in a temporary suspension of services until the outstanding balance is resolved. Task Forge reserves the right to charge a late fee of 1.5% per month on overdue balances.
Certain services — including AI agent setup, CRM migration, and SOP documentation sprints — may require a one-time fee paid prior to commencement of the relevant work.
Clients who commit to an annual service agreement receive a 10% discount on their monthly retainer. Annual agreements are non-refundable after a 14-day onboarding period.
Task Forge reserves the right to adjust pricing with 30 days' written notice to active clients.
Either party may terminate a month-to-month service agreement with 30 days' written notice. The client remains responsible for fees incurred during the notice period.
Annual agreements may be terminated early by the client within 14 days of signing ("cooling-off period") for a full refund. After this period, no refunds are issued for unused portions of the agreement.
Task Forge may terminate services immediately and without notice if a client engages in abusive, harassing, or illegal behavior toward assigned professionals or Task Forge staff.
Upon termination, Task Forge will provide a reasonable transition period (up to 5 business days) to ensure continuity of operations and handover of any client-owned assets.
Task Forge treats all client business information as strictly confidential. All assigned professionals sign confidentiality agreements prior to beginning work. We will not disclose your business information, client data, or operational processes to third parties without your consent, except as required by law.
Clients agree to treat any proprietary Task Forge methodologies, playbooks, and systems as confidential and not to reproduce or share them with third parties.
Any work product created by Task Forge professionals specifically for a client (e.g., SOPs, reports, designs, automations) is owned by the client upon full payment of applicable fees.
Task Forge retains ownership of its underlying methodologies, templates, AI frameworks, and operational playbooks. These tools may be used in service delivery but are not transferred to the client.
To the maximum extent permitted by law, Task Forge's total liability to any client shall not exceed the total fees paid by that client in the three (3) months preceding the claim. Task Forge is not liable for indirect, incidental, consequential, or punitive damages arising from the use of our services.
Task Forge does not guarantee specific business outcomes, revenue increases, or operational results. Our professionals deliver high-quality work but outcomes depend on many factors outside our control, including client responsiveness, market conditions, and tool availability.
Clients may not use Task Forge services to:
Clients agree not to directly hire, solicit, or recruit any Task Forge professional introduced through our platform within 12 months of service termination, without prior written consent from Task Forge and payment of a placement fee equivalent to 3 months of the relevant professional's billing rate.
These Terms are governed by the laws of the United States. Any disputes arising from these Terms or our services shall be resolved through binding arbitration in accordance with the American Arbitration Association's rules, except where otherwise prohibited by law.
We reserve the right to update these Terms at any time. Active clients will be notified of material changes at least 30 days before they take effect via email. Continued use of our services after that date constitutes acceptance of the updated Terms.
Task Forge LLC
Email: legal@taskforgellc.com
Website: taskforgellc.com
United States · Remote-First Operations