Privacy Policy

1. Information We Collect

Information You Provide Directly

When you engage with Task Forge for our staffing or AI operations services, we may collect:

• Name, business name, email address, and phone number
• Billing information and payment details (processed securely via third-party processors)
• Business operational data shared during onboarding (workflows, SOPs, CRM access)
• Communication preferences and delegation style information
• Job descriptions, project briefs, and business objectives

Information Collected Automatically

When you visit our website, we may automatically collect:

• IP address, browser type, and device information
• Pages visited, time spent, and referral sources
• Cookies and similar tracking technologies (see Cookie Policy)

Information From Third Parties

We may receive information from referral partners, business coaches, or accountants who refer clients to us, as well as from tools such as HubSpot, GoHighLevel, or Salesforce that you authorize us to access as part of our CRM management services.

2. How We Use Your Information

We use the information we collect to:

• Match you with the appropriate offshore professionals for your business needs
• Deploy and manage AI automation workflows on your behalf
• Onboard, train, and manage your dedicated operations team
• Process payments and send billing communications
• Provide strategy calls, KPI reporting, and ongoing account management
• Communicate service updates, performance reports, and operational insights
• Improve our matching algorithms and service delivery quality
• Comply with legal obligations and enforce our agreements

3. How We Share Your Information

Task Forge does not sell your personal information. We may share information in the following limited circumstances:

With Your Dedicated Team

Your assigned professionals and account managers will access the information necessary to perform their assigned duties — such as your calendar, inbox (if granted), CRM data, and operational processes.

With Service Providers

We work with trusted third-party providers for payment processing, project management tools, communication platforms (e.g., Slack), and cloud storage. These providers are contractually bound to protect your data.

For Legal Reasons

We may disclose information if required by law, court order, or government authority, or to protect the rights, safety, or property of Task Forge or its clients.

4. Data Security

We implement industry-standard security measures to protect your data, including:

• All client-facing staff operate on company-managed devices with encryption and VPN
• Access to client systems is granted on a least-privilege basis
• Confidentiality agreements (NDAs) are signed by all team members
• Regular security reviews and access audits
• Secure, encrypted communication channels

While we take reasonable precautions, no method of transmission over the internet is 100% secure. We encourage you to use strong passwords and limit access to shared systems.

5. Data Retention

We retain your personal and business information for as long as your service agreement is active and for a reasonable period thereafter (typically 3 years) to comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your data by contacting us at the address below.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications at any time
• Request restriction of processing in certain circumstances

To exercise any of these rights, please contact us at privacy@taskforgellc.com.

7. Cookies

We use cookies and similar tracking technologies on our website. For full details, please review our Cookie Policy.

8. Children's Privacy

Our services are intended for business clients and are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify active clients of material changes via email or through our client communication channels. Continued use of our services after such notification constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us: